Last updated on Jan 23rd 2025

At SHRIVASTAVA PROFUNNELS VENTURES PRIVATE LIMITED, we are committed to delivering high-quality educational content. If, for any reason, you are not satisfied with the course you have purchased, we are here to assist you with the refund process.

1. Refund Eligibility

Refunds are available under the following conditions:

You must request a refund within 3 dyas of the purchase date.

Refund requests will only be considered if no more than 10% of the course content has been accessed or completed by the user. This helps ensure that customers have had a reasonable opportunity to evaluate the course material.

The course was purchased through an authorized payment method and the transaction is verified.

2. How to Request a Refund

To request a refund, please contact us at:

Email: [email protected]

Phone: 6264501165

Please provide the following information with your refund request:

Your order number or payment reference number

The name of the course you purchased

A brief explanation for the refund request

Any supporting documentation, if applicable

3. Refund Process

Once we receive your refund request, it will be reviewed. If eligible, the refund will be processed, and the amount will be credited back to the original payment method within 5-7 business days. Please note that your bank or payment provider may take additional time to process the refund.

4. Non-Refundable Items

The following are non-refundable:

Courses that have been more than 3 days from the date of purchase.

Courses where the user has accessed a significant portion of the content or completed the course (usually above 10% of the course content).

Customized or personalized courses (if applicable).

Digital products such as downloadable resources or materials that were provided as part of the course.

5. Damaged or Defective Products

If you experience technical issues with the course platform or access to the course, please contact us immediately so we can resolve the problem. In the event that a course is inaccessible due to a technical error on our end, we will either provide a full refund or offer an alternative solution.

6. Charges and Fees

Refunds will be issued for the full amount of the course price, excluding any transaction or processing fees that may have been incurred during the payment process. These fees are non-refundable.

7. Changes to the Refund Policy

We may update or modify this Refund Policy from time to time. All updates will be posted on our website, and the most current version will govern your purchase. By continuing to access or use our courses, you agree to the updated terms of this policy.

8. Contact Us

If you have any questions or require further assistance, please reach out to us:

SHRIVASTAVA PROFUNNELS VENTURES PRIVATE LIMITED

Email: [email protected]

Phone: 6264501165, 9555020998